Lost an item

Please check the RepoApp online system to see if your lost item has been returned. Do allow a few days for the system to be updated.

You may also lodge a report there if the item is not listed and you will be contacted via the information you provided if the item is found.

For lost NUS student cards, Office of University Registrar (OUR) will notify the student if the card is found.

For lost NUS staff cards, Office of Human Resources (OHR) will notify the staff if the card is found.

Important Note:

If you suspect theft, please lodge a report via Integrated Case Management System (ICMS) on this website under Campus Emergency and Security (CES) or report the incident to the Police immediately.

Found an item

Found NUS student cards should be returned to Office of University Registrar (OUR), while found NUS staff cards should be returned to Office of Human Resources (OHR) directly.

Other found items may be returned to the following locations: 

Kent Ridge Campus (KRC)

 

Bukit Timah Campus (BTC)

 

Alternatively, you may call CES Hotline at 6874 1616 for assistance.

Collection of an item

If you found your lost item in RepoApp, take note of the Item ID and email lostandfound@nus.edu.sg immediately. Staff will check and advise you on how to claim your item.

Lost items are stored for 30 days only from listed found date on RepoApp. Unclaimed items will be disposed after 30 days. The University will not be responsible for any item after its disposal.

Important Note:

The lost item must be collected by the owner (i.e. collection by proxy is not allowed). The owner must bring along some form of identification e.g. NRIC or student/staff card. For electronic devices e.g. tablets, smart watches, laptops, ear buds, please bring along your charging cable so that we can power up the device for further verification.

You may be subjected to investigations if you make a claim against an item that does not belong to you.