Due to construction works for upcoming developments in Car Park 13 where the COM 2 bus stop is located, Services A1 and A2 will no longer stop at COM 2 for safety reasons.

To continue providing the connectivity previously offered by Service A1 and A2, Service D2 will be extended to COM 3 to enhance the connectivity from SoC to PGP, Kent Ridge MRT, FoS and UTown. SoC continues to have connectivity to CLB/IT, YIH and UTown via Service D1 at COM 3.

These reroutings are made in consultation with student representatives/leaders and management staff from NUSSU, BIZ, SoC and FASS.

Passengers heading between FoS / Kent Ridge MRT / PGP and SoC will now travel by Service D2 in both directions. Passengers can comfortably board the bus at COM 3 as it will be the first stop on the route and enjoy less crowded rides; and also due to FASS and BIZ passengers taking Service A1 or A2.

Passengers will continue to take Service A1 from FASS / BIZ to Kent Ridge MRT / FoS, and continue to take Service A2 from FoS / Opp Kent Ridge MRT to BIZ / FASS. Passengers can enjoy less crowded rides as SoC passengers will be taking Service D2 to COM 3.

Passengers travelling between FASS (e.g. LT 13 and AS 5) and FoS / Kent Ridge MRT now have more convenient travel options: you may travel via Yusof Ishak House (Service A1/K from FoS to CLB, Service A2 from IT to FoS) or via Prince George’s Park (Service A2 from FoS to LT 13, Service A1 from LT 13 to FoS). The journey time via Prince George’s Park is estimated to be shortened by 3-4 minutes after the amendment.

The COM 3 bus stop is located at Level B2 of the COM 3 building and is accessible by lift or by stairs (below), which are a two-minute walk from the Terrace canteen. COM 3 is connected by shelter to COM 1, COM 2 and COM 4.

Alternatively, you can walk directly between the bus stop and COM 4. There is a path leading from the bus stop to the lift lobby at Level 1 of COM 4 (below).

Yes, the COM 3 bus stop is fully wheelchair-accessible and features lift access to all levels of the COM 3 building. COM 3 is connected to COM 1, COM 2, and COM 4.

You may wish to note that Campus Services also offers an in-house transport service for students with mobility issues to commute to their classes. Please reach out to us at csenquiry@nus.edu.sg if you need the transport service.

Yes, the new COM 3 bus stop is fully sheltered as it is located below the COM 3 building.

To submit feedback on this route amendment, you may write in to csenquiry@nus.edu.sg. We will be delighted to hear from you.

The original intent of the pre-paid parking tickets is for events and invited guests only. They were extended to staff as a temporary arrangement during the COVID-19 period.

For transition purpose, you may continue to purchase pre-paid tickets up to 30 pieces of pre-paid tickets per month for staff parking from now till 31 Dec 2023.

Yes, the pre-paid parking tickets are valid for one year from the date of purchase.

(1) Monthly Season Parking

Staff who regularly drive to campus may subscribe to monthly season parking at $80 per month for open season parking and $110 per month for covered season parking. To activate the season parking by 1 Jan 2024, please submit your application at https://inetapps.nus.edu.sg/parking/Default.aspx at least 5 working days before date of activation.

(2) Fringe Parking

Staff who drive to campus on ad-hoc basis may register and park at the Fringe Car Parks located at the peripherals of the campus (i.e. Car Park 3 (UCC), Car Park 3A (LKCNHM), Car Park 10B (PGP Residence & Houses)).

The parking rate for Fringe Parking is at $2.57 per entry for parking between 8.30am and 6.00pm on weekdays. The prevailing rate of $0.0214 per minute applies after 6.00pm.

These car parks are well connected to other parts of the campus via the Internal Shuttle Buses.

Staff may register for Fringe Parking at . Please allow 3 working days before date of activation

The Fringe Car Parks are as follows:

Yes, pre-paid tickets will still be available for events and invited guest usage. Faculties/Departments may purchase the pre-paid tickets for such purposes with their HOD’s approval as part of the supporting document.

The Smart Car Park system aims to enhance the car park user’s experience and operational efficiency by ensuring adequate season and hourly parking provision through dynamic lot optimisation and proactive enforcement using video analytics.

Car Park 6B was chosen for its high utilisation. Prior to the COVID-19 pandemic, CP 6B experienced high parking demand and frequently required car park reservations for high profile events and meetings.

The Smart Car Park system responds to parking demand to dynamically allocate parking lots between season and hourly lots. As such, a parking lot may change its status (i.e. season or hourly) and this will be reflected accordingly using LED indicators above the lots.

Rest assured that there will be adequate provision based on the number of season parking holders.

The Smart Car Park system features cameras facing the lots which aid in proactive enforcement and added security.

No, your parking will not be affected. The physical vehicle plate will remain and will not be removed as part of the Smart Car Park system. Your lots will not be used for dynamic lot optimisation.

With the Smart Car Park system, we will not use red or white lots to demarcate season lots and hourly lots. Please refer to the LED indicators above the lots to locate staff covered season parking lots. The LED indicator for staff covered season parking lots will be red.

With the Smart Car Park system, we will not use red or white lots to demarcate season lots and hourly lots. Please refer to the LED indicators above the lots to locate staff open season/hourly parking lots. The LED indicator for staff open season/hourly parking lots will be green.

With the Smart Car Park system, we will not use red or white lots to demarcate season lots and hourly lots. Please advise your visitors to the LED indicators above the lots to locate hourly parking lots. The LED indicator for hourly parking lots will be green.

All the parking lots in the Smart Car Park system will be painted in yellow, as the LED indicator above the lot will be used to determine whether it is a staff covered season or hourly/staff open season parking lot.

A lot with a green LED is available for hourly/staff open season parking (formerly white lots), while a lot with a red LED is available for staff covered season parking (formerly red lots). Lots that are reserved will use a purple LED.

An example of the LED is attached below. The LED indicator will turn off when the lot is occupied.

There will be physical signage in the car park to guide first-time users to park in the correct lots.

There will be an automated license plate recognition system installed which uses cameras to detect and enforce correct usage of the parking lot. The LED indicator above the lot will blink red if an unauthorised vehicle parks in the lot.

Examples of unauthorised parking that can be detected automatically at the Smart Car Park include hourly users parking in staff covered season lots and staff open season users parking in staff covered season lots. Staff open season parking holders should park at the hourly/staff open season lots (green LED) in CP 6B.

The camera system enables the car park to be continuously monitored, so any unauthorised parking will be detected immediately. When the car park operator is alerted to the unauthorised parking, they can issue an advisory to the user and take action such as wheel-clamping. This proactive monitoring will discourage users from unauthorised parking.

In order to assist users to familiarise themselves with the new Smart Car Park system, we will not take actions such as wheel-clamping for a grace period lasting until 31 January 2023. Instead, during this grace period, advisories will be issued to the user to inform them that they have parked in an unauthorised lot.

No, as long as the lot is occupied, the classification of the parking lot will not change until the car vacates the lot.

Lots reserved for ad-hoc events and meetings will feature a digital text display above. This text will display the user that the lot is reserved for.

For the pilot trial, up to 9 car park lots can be reserved remotely with digital display reservation for ad-hoc events and meetings. For lot reservation, log in to the e-Services in the Staff Portal, subject to lot availability and approval.

No, the car park will not be closed throughout the installation period. You may continue to park at Car Park 6B during the period of installation.

Installation works are expected to finish by end September 2022. It is envisaged that the Smart Car Park system will be operational from 1 October 2022; as AI technology will be used for the lot optimisation, data collection will take place from October to December 2022 to fine-tune the parking lot arrangement.

To minimise any impact to the car park users during the installation, works be carried out outside office hours, from 7pm to 3am. The contractors will be registered with NUS Campus Security to ensure that only authorised personnel enter the car park during the period of works.

1. To submit feedback on the Smart Car Park system, you may write in to csenquiry@nus.edu.sg. We will be delighted to hear from you.

The LED indicator system was tested to be reliable & to last for a long period of time. However, if you have ever encountered a suspected defective LED indicator. Please call and report to our carpark operator at 6775 8241 / 6876 5408 (24 hrs) or email nusparking@resustainability.com.sg.

Under such circumstance, general car park users may park at any vacant lot except the reserved lot with designated vehicle number plate. No enforcement action will be taken during such incident. You may call our carpark operator at 6775 8241 / 6876 5408 (24 hrs) or email nusparking@resustainability.com.sg if need for further assistance.

On-demand bus services use dynamic routing algorithm whereby in each trip, the bus takes the shortest path between stopping points that are requested by passengers.  This enables the on-demand bus to operate sustainably and helps to reduce or replace private car movements. A booking must be made in order to use the on-demand bus.

The trial will begin on 1 Sep 2021 and is envisaged to run till approximately 4Q of 2021 for a start.

The buses deployed for the Trial Services  will not be wheelchair-accessible for the trial phase.

Yes, all passengers will need to show their physical ID (eg. staff or student card) or digital ID (eg. uNivUS) to ride the on-demand bus.

On-demand bus services respond to user demand to provide the bus service only when it is needed. This enables the on-demand bus to sustainably serve the Residential Colleges and helps to reduce or replace private car movements.

Service BM1 is part of the electric bus trial under the CDG-NUS Living Lab collaboration. The electric bus is charged overnight at a location outside campus, so Service BM1 leverages on the bus’ journeys between NUS and the charging facility to ferry passengers to and from campus.

If you have suggestions for more on-demand bus routes to better meet the community’s needs, you may send your suggestions to OCA at ocaenquiry@nus.edu.sg.

For more operational information, you can refer to https://tinyurl.com/OndemandbusUC1 for Service UC1 and https://tinyurl.com/OndemandbusBM1 for Service BM1.

NUS and CDG are setting up a mobility-focused CDG-NUS Smart & Sustainable Mobility Living Lab (CDG-NUS Living Lab). The CDG-NUS Living Lab will focus on Integrated Urban Mobility,  Smart and Intelligent Mobility Technologies. The research will test and analyse mobility technologies to generate insights that could later be implemented in solutions for the mass market.

The electric bus provides mobility-related data that supports various research projects under the CDG-NUS Living Lab. The Office of Campus Amenities is also looking into electrification of the Internal Shuttle Bus fleet, and this collaborative trial will provide us with useful insights about electric vehicle operations in our campus.

As part of NUS’ push for smart and sustainable mobility options on campus, the CDG-NUS Living Lab is bringing in this electric bus in as a trial on top of the existing Internal Shuttle Bus fleet. Therefore, all existing Internal Shuttle Buses will operate as scheduled, with this electric bus as a trial addition.

The electric bus in this trial is a coach and is not wheelchair-accessible. Passengers in wheelchairs are advised to wait for the next arriving shuttle bus. As the electric bus on trial is operating on top of the existing fleet, you will not have to wait longer for a wheelchair-accessible bus.

No, as coaches are generally not wheelchair-accessible. Rest assured that the Office of Campus Amenities is committed to continue providing wheelchair-accessible buses for Internal Shuttle Bus services; any electric buses that do replace our current fleet in future will be wheelchair-accessible/friendly.

As there is an ongoing Snap & Win contest (Mystery Rider) — the location and estimated arrival time of the electric bus will not be reflected in the NUS NextBus app for now. Have fun spotting!

The new ISB network is designed together with a mobility consultant based on a genetic algorithm using data from multiple data sources such as commuters’ origin and destination matrices, student timetabling data, Wi-Fi and telco data. Stakeholders from the respective Dean’s Offices, student faculty clubs and halls & residences were also consulted in the network design.

The new ISB network aims to introduce more efficient clearing of peak hours crowds, resulting in a more comfortable and less crowded rides. With buses no longer breaking their trips at PGP, morning crowds at Kent Ridge MRT will be more evenly distributed across service A1 at KR MRT and A2 at Opp KR MRT. SOC and BIZ commuters will enjoy a direct connection from Kent Ridge MRT via the shorter path through PGP.

With Services A1 and A2 terminating at Kent Ridge Bus Terminal instead of PGP, LT 13 will be the second stop on A1 while IT will be the second stop on A2, enabling commuters to board buses at both bus stops smoothly. Overall, the resources will be better utilised while giving commuters a better commuting experience.

No. With the route amendments, both Service A1 and A2 will be more effectively utilised during the morning peak and evening peak. As such, Services A1E and A2E will be discontinued.

No. As Services B1, B2 and C have not been well-utilised, they will be withdrawn with effect from 19 July 2021. The key connectivity will continue to be served by the new improved services.

Service E is a supplementary service designed to serve areas that are not served by the primary services (Service D1, D2). The provision of the bus services is planned based on the service demands, in this case, to facilitate movement during the cross-faculty periods.

No. The mobility consultant will be conducting a post-implementation review to assess the effectiveness of the network changes. Resources may be redeployed to the higher demand services if any service is assessed not to be well utilised. Thus, the network will be a work in progress.

You can refer to the NUS NextBUS Beta Quick Tutorial Guide to get started!

You can refer to the NUS NextBUS User Guide: Favourites to set Favourites as your homepage!

Android users can download it from the Play Store here, while iOS users can download it from the App Store here!

If you have been using the NUS NextBus app prior, simply update the app!

Bus bunching occurs usually during the peak periods when the frequency and departing times of the buses are very close. The high passenger loading at some bus stops may hold up the first bus and result in the subsequent bus eventually catching up with the first bus.Toggle content goes here, click edit button to change this text.

As the rear door of the bus is equipped with photocell sensor to prevent the door from closing on any passengers, the rear door will remain open until the area is cleared. Passengers are encouraged to avoid standing near the bus doors to reduce the dwelling time at the bus stops.

This is to allow more passengers to board the bus. There are fellow students who are also anxious to board the bus for their lessons/lectures as well.

It is likely be that the bus is already full or students standing near the entrance of the bus have obstructed the side view of the driver. It could also be that another bus is approaching or the driver is looking out for oncoming traffic on the right when trying to exit the bus bay.

Some of our services stop at a bus stop twice within a single trip (ie. heading in two different directions). Passengers are advised to read the Electronic Destination Signage (EDS) on the bus before boarding, to confirm the direction that the bus is heading.

Service C stops twice at UTown; the two directions are “KR Terminal > UTown > FoS” and “FoS > UTown > KR Terminal”.

Service D1 stops twice at COM2; the two directions are “BIZ > UTown” and “UTown > BIZ”.

As UTown is designed to be a green sustainable town that is conducive for students  to walk freely  around, there is no plan to extend the shuttle bus services within UTown. Due to the narrow single lanes, it will be congested when regular buses travel alongside the RCs.   Noise pollution will also arise amidst the quiet RC environment during the peak period and at night too, bearing in mind that the ISB operation starts at 7.15am in the morning and ends at 11.00pm every night. This could cause disturbance to students requiring a restful evening, and especially disturbing during examination times. Extending the ISB within UTown will  also lead to  longer turnaround or travelling times.

The overall ridership for ISB BTC at current levels does not justify an increase in frequency. The University may end up running empty buses to and from Bukit Timah Campus if the bus frequency is increased.

To ensure orderly and safe boarding and alighting, commuters should board only from the front door and alight from the back door of the bus. Doing so also allows the bus driver manage the occupancy of the bus and prevent it from being uncomfortably packed.

Assistance guide dogs are allowed to accompany visually handicapped commuters on the ISB. Other animals are not allowed on the ISB for hygiene and religious reasons.

Commuters can bring their PMDs and foldable bicycles on the bus by complying with the following guidelines:
+ Size of device must not exceed 120cm by 70 cm by 40cm
+ Device must be folded, switched off (PMDs) and held securely at all times
+ Protruding or dirty parts of the device e.g. wheels must be covered
+ Only one foldable bicycle/PMD is allowed at any time on a bus
+ Wait for the next bus if the current one is crowded

Commuters can bring their prams and strollers on the bus by complying with the following guidelines:
+ Pram/stroller must be placed in designated wheelchair spaces with the brakes/safety restraint applied
+ If the child is not in the pram/stroller, it must be folded
+ Parents/caregivers are fully responsible for the safety of the child when on board the bus, and should hold onto the open pram/stroller throughout the journey

The bus could have been caught in a jam during morning and evening peaks, or when there is any accident or vehicle breakdown. The traffic conditions in and around campus play an important part in determining the bus arrival as campus roads are mostly single lanes and very narrow.