Retail & Dining

NETS QR

The NETS QR code is a unified QR code payment platform that is able to accept payments from customers using NETSPay, DBS PayLah!, OCBC’s Pay Anyone and UOB’s Mighty apps. HSBC, Maybank, Standard Chartered Bank and Citibank are expected to offer this service shortly.

NETS QR offers more payment options to our NUS community as apart from DBS Paylah!, it is able to accept payments from banks such as OCBC or UOB which was not accepted previously.

All DBS Paylah! QR codes in campus will be switched to NETS QR progressively.

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Currently payment apps that are compatible with NETS QR are NETSPay, DBS Paylah!, OCBC Pay Anyone & UOB Mighty.

All canteens and food courts are currently accepting payments via NETS QR. It will be available campus wide soon.

Yes, stalls and outlets with NETS QR enabled can also accept normal and contactless NETS transactions.

Static QR Code: After the user scans the NETS QR code, he/she will be prompted to enter the amount payable.

Dynamic QR Code: User only needs to scan the NETS QR code to make payment. (No need to enter amount payable).

NETSPay

NETSPay is a new mobile application developed by NETS. It enables the digitization of NETS ATM bankcards onto your smartphone to perform digital payments. With NETSPay, customers can scan/tap with their smartphone to make fast and secure payments.

This app is open to ALL NETS card holders with Bank card(s) linked to their savings or current accounts. Kindly await the announcements from your respective issuing banks.

Currently supports DBS and POSB only.

Any smart phone with the ability to download an app from the App Store (iOS) or Google Play (Android) will be able to download the NETSPay app.

NETSPay app works with iPhone 5s and newer models, with iOS 9 and above. For Android, NFC-enabled phones with Android 5.0 and above are required.

Simply go to either the App Store (iOS) or Google Play (Android) and type in “NETSPay”. Proceed to download.

NETSPay is accepted at all canteens and food courts.

Simply look out for the logos below.

Static QR Code: After the user scans the NETS QR code, he/she will be prompted to enter the amount payable.

Dynamic QR Code: User only needs to scan the NETS QR code to make payment. (No need to enter amount payable)

Simply open the NETSPay app, select “Scan Code”, scan the NETS QR code and payment is done!

You can choose to pay by NETS QR code or Contactless Payment.

QR Code:
Simply open the NETSPay app, select “Scan Code”, scan the NETS QR code and payment is done!

Contactless: (NFC has to be enabled on your Android phone)

If NETSPay is your default payment app: Simply unlock your phone, tap on the terminal and payment is done!

If NETSPay is not your default payment app: Simply open the NETSPay app, tap your phone on the terminal and payment is done!

If you launch your NETSPay app to initiate contactless payment, the transaction will be performed through NETSPay.

If you have selected NETSPay app as the default NFC payment app for your NFC-enabled Android phone, the transaction will be performed through NETSPay.

Yes, it applies to all mobile devices for QR code scanning. Contactless payments can only be supported by NFC-enabled Android phones.

An internet connection is required to use NETSPay.

With the introduction of e-payment means in 2017, WiFi weak spots had been identified.  We are pleased to inform you that additional WiFi access points have been procured and WiFi hotspot upgrading works for canteens and food courts have completed by June 2018.

A total of 10 cards can be provisioned.

NETSPay is currently only available for local usage.

Transactional limits are set by your issuing bank.

Spending caps are set by your issuing bank.

Yes, you can view your transaction history (last 10 transactions) on the app by hard pressing on your preferred bank card from the home page or by selecting the bank card to view under “My Spendings” in Settings.

Yes, transactions are highly secure as it follows our existing NETS security protocols and are protected and verified through strong cryptography and chip security.

What’s more, your smartphone stays with you throughout the whole transaction process, reducing the probability of fraud or the loss of card.

NUS and our partners are required to comply with the Personal Data Protection Act (PDPA).  As such, personal data, if collected, will not be shared without prior consent of the users. More importantly, the university does not collect or store individual personal data through the e-payment means, only the total transaction and the transacting values of each canteen and food court are collected. Individual data are still residing with NETS or the banks depending on the app you choose to use. Alternatively, NETS FlashPay and EZ-Link stored-value card payments will soon be accepted if you still have concerns about data privacy.

Payments cannot be made from your phone without your authorization via fingerprint or phone PIN.

Foreign visitors, exchange students and consumers without smartphones can enjoy the convenience of e-payments with the introduction of NETS FlashPay and EZ-Link card payments (to be introduced at a later date). The community will be informed once the system infrastructure is ready. NETS FlashPay cards will also be sold at our drink stalls in our canteens. Top-up terminals and cash top-up services will be provided at drink stalls in the canteens for the convenience of the card top-up.

No ATM PIN is required for transactions $100 and below.

For transactions above $100:

Payment via QR Code scanning – ATM PIN entry on smartphone pinpad

Payment via Contactless payment – ATM PIN entry on Payment Terminal

There is no charges for using NETSPay.

Tender for Outlets in NUS

Most of the information can be found in our OCA-website, SESAMi (http://www.sesami.com/) or Gebiz (www.gebiz.sg) for tender for café, restaurant and kiosk spaces. For canteen stalls, advertisements will be published in The Straits Times and Lianhe Zaobao.

All interested parties have to submit their proposals through the tender system before the closing date and time. The tender document can be downloaded from either SESAMi (http://www.sesami.com/) or Gebiz (www.gebiz.sg) – NUS-Space-Tender

No, bids and offer must be submitted through the tender system.

As it is by tender, the monthly rent is not dictated. All prospects have to calculate their own business risk and cost and propose a rent that is feasible and sustainable for their business.

The main evaluation criteria are business concept, food pricing, experience and capital investment cost.

Typically, a rent-free fit-out period of 1 month is given.

It is usually 3 years with an option to renew for another 3 years.

Yes, the tender deposit will be refunded within 4-6 weeks after the award of tender.

Security Deposit, Fit-out Deposit and Reinstatement Deposit will be collected. All these deposits will be refunded free of interest upon expiry of your lease.

Utilities (electricity, aircon and water) will be charged separately, in addition to the monthly rental.